Embrace The New Normal of Remote Working

Say Goodbye! to the Old Ways and Embrace ‘The Age of Remote Working’ through our world leading Remote Working Telephony and Collaboration Solutions.

 

 

Our Proud Customers

Which Telephony Products To Choose?

We understand the importance of flexibility and productivity in a remote and distributed business world. When it comes to responding to the dynamic changes to our rapidly evolving business world, 2Connect can fulfil your vision for a Fully Remote or Hybrid business world. Our Unified Communications product suite has it all to suit your business needs.

Choose What’s Right For Your Business!

 

Modern day workforce requires the flexibility of being able to work from the comfort of their homes or whilst being out and about during external customer meetings. Recent pandemic has accelerated the adoption of remote working solutions at an unprecedented rate.

2Connect enables its customers with the unique capability of being able to drive productivity through world leading Remote Working solutions.

2Connect Hosted Voice

2Connect hosted voice is a world leading unified communications & collaboration platform that can suit the needs of the businesses of all sizes.

2Connected Hosted Voice comes with:

  • Unlimited Minutes to UK Local, National and Mobiles
  • Call Recording with Transcription and AI
  • Call Queues, Ring Groups, IVR, Auto Attendants and much more…
  • Call Centre Dashboards and Call Analytics
  • Mobile, Tablet, Laptop and Desktop Application
  • Integration with Microsoft Teams and Cisco Webex
  • CRM Integration

Whether you are a small high street coffee shop or a large enterprise business with thousands of employees with multiple office locations, 2Connect’s feature-rich Cloud Voice platform can deliver all your communications and compliance requirements.

Our Hosted Voice is backed by Cisco, a Gartner’s Magic Quadrant Global Leader and distributed by BT, UK’s No.1 telephony provider.

2Connect Teams Voice

Turn your Microsoft Teams Collaboration app into a true Unified Communications platform with all the features of any Hosted Voice platform. Our 2Connect Teams Voice offering enables external PSTN calling to your MS Teams app and gives you a full UC experience without compromise, ANYWHERE IN THE WORLD!

Enable external calling on Teams and embrace the true potential of remote working through 2Connect Teams Voice, Anytime, Anywhere!

  • Feature Rich, Resillient, and Secure
  • Ring Groups/Call Queues
  • Auto Attendants/IVRs
  • Skill Based Routing
  • Virtual Routing Manager
  • Call Centre Dashboards
  • Supervisor Dashboards
  • Call Analytics/Reports
  • Power BI
  • Complaint Call Recording
  • MIFID2/PCI

All of the above and much more, on a user friendly management portal, eliminating the complexities of managing the UC features on Microsoft Admin Centre.

2Connect Teams Voice not only allows you to have the capability of Audio/Video calls, File Sharing and hold meetings, it also unlocks an array of Cloud PBX Features and UC capabilities such as Call Queues, Ring Groups, IVRs and much more through its dedicated Virtual Routing Manager, a user-friendly portal, FREE OF CHARGE!

“Giving You The Freedom Of Exploring Full Potential Of Remote Working on MS Teams!”

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Teams Voice for Desktop
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Teams Voice for Tablet
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Teams Voice for Mobile

2C PSTN Express

Analogue, PSTN, ISDN2 & ISDN30 Replacement Product

What does BT’s Big PSTN Switch Off in 2025 mean for your business?

By 2025, BT Openreach is going to switch off their entire copper and ISDN Network, which had served the UK businesses for decades. This major change in direction is to primarily make way for an All-IP Network, that will allow businesses to be able to make use of the latest digital technologies for connectivity and digital voice. Secondly, this will address the surge in demand for data, as average user bandwidth consumption grows to exponential levels. 2Connect has been working tirelessly over the last few years in helping its customers prepare well in advance and implement futuristic technologies to avoid any inconveniences.

Through our extensive experience of having done so many of such migrations, we are best placed to help you with this transition from Openreach’s legacy network to the latest All-IP Network, for both, your connectivity and Voice.

Speak to us TODAY to understand how we can help you achieve a seamless migration to this enhanced digital world!!

What services are affected?

Basically, anything that is currently using a COPPER LINE! Analogue voice telephone services and any service that uses these lines including Dial up devices, fax, alarm systems, modems, building management systems, lift lines, PDQ machines. ISDN2e and ISDN30e lines which are mainly used by phone systems, primarily On-Premises Broadband services that run over an analogue telephone line such as, ADSL and FTTC Fibre Broadband

If You Are Not Ready Yet?

Don’t worry, if your organisation is not in a position to fully adopt to the latest cloud voice technologies. We have made it simple for our customers, who may not be ready to adopt the full cloud vision for telephony, to take a more pragmatic and phased adoption to cloud voice.

In the first instance, our 2Connect Express product enables you to retain your BT Number/s and continue to use your existing PBX Hardware whilst implementing a High Speed Broadband Connection to ensure an uninterrupted service for your business.

Speak to one of our highly experienced UC specialists and learn more about our 2Connect Express Program.

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